SHIPPING INFORMATION

If you are located in the Greater Vancouver or Fraser Valley areas, please call our dispatch at 604-873-1212 or toll free at 1-800-663-5488 for a local pickup.

For approximate regional shipping times click here.
To view the cut-off times for local picksups by city click here.

For our out-of-town Canadian customers your shipping is included through DHL. Please follow these shipping instructions:

• Call 1-855-256-6647

• Protec’s DHL account number is V34854
  Our shipping address is:
  Protec Dental Laboratories Ltd.
  34 East 2nd Avenue
  Vancouver, BC V5T 1B1
  Main: 604-873-8000
  
  

• If you are sending your case from British Columbia please mark the waybill as Ground Transport. For all other areas in Canada, please specify Express.
  

• Click here for an example waybill

For approximate regional shipping times click here.

For our United States Customers, Protec provides a US mailing address. The customer is expected to pay the shipping to Protec and we will pay the cost of the return shipment. US customers should send their cases to the following address:

Protec Dental Laboratories Ltd.
c/o Propack Logistics
1124 Fir Avenue
Blaine, WA 98230

For approximate regional shipping times click here.

The customer is expected to pay the shipping to Protec and we will pay the cost of the return shipment. International customers should send their cases to the following address:

Protec Dental Laboratories Ltd.
34 East 2nd Avenue
Vancouver, British Columbia
Canada V5T 1B1