How to Send Your Case Shipping Information

HOW TO SEND A CASE

Sending us your first case is easy and simple! Follow the steps listed below or call us at 604-873-8000 (Main) or 1-800-663-5488 (Toll Free) to speak to customer service.

Step 1

Download, print and complete the following forms:

New Customer Survey

Credit Application

Step 2

Download, print and complete a prescription form:

Crown & Bridge Prescription Form

Denture Prescription Form

Orthodontic Prescription Form

Splint Prescription Form

Tooth Positioner Prescription Form

Step 3

For doctors in Vancouver and Fraser Valley:
Wrap models separately and place each case in plastic bag with prescription.

For out-of-town doctors:
Wrap models separately and place each case in plastic bag with prescription. Package models and prescription form with foam in a shipping box.

Step 4

Follow our Shipping Procedure

Step 5

You’re done! We will set up your account, contact you with the details about the case and send you a welcome package that includes additional packaging materials and forms.

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